NCCP Managing Conflict (Online Delivery)

This course is being presented in partnership with the viaSport Regional Alliance: Canadian Sport Institute Pacific, Engage Sport North, PacificSport Fraser Valley, Pacificport Interior, PacificSport Okanagan, PacificSport Vancouver Island, Pacific Institute for Sport Excellence (PISE), and Whistler Sport Legacies. Stay connected with the Regional Alliance partner in your community for information on future programming.

This is a live, facilitator-led, interactive, group-based course offered online through Zoom. To participate in an Online Delivery course, you must have a working microphone and speakers as well as reliable access to the internet (Dial-up or High Speed).

In Managing Conflict you will learn to:

• Identify common sources of conflict in sport.
• Determine which individuals or groups are most likely to find themselves in situations involving conflict.
• Learn important skills that will help coaches prevent and solve conflict resulting from misinformation, miscommunication, or misunderstanding.
• Develop skills that will empower you to listen and speak effectively in conflict situations while maintaining positive relationships with athletes, parents, officials, and other coaches.